SUMMARY:
The Student Solutions Hub (SSH) in the Department of Management and Marketing at St. Mary’s University connects students with businesses and nonprofit organizations to address practical challenges through faculty-supervised projects. The Graduate Assistant supports client and project coordination, program records, and student activities under the Hub director’s supervision. For any questions or further information, please contact Dr. Zecong Ma at zma1@stmarytx.edu.
JOB DETAILS: The anticipated appointment runs from Fall 2026 through the end of Spring 2027, approximately 8 hours per week for 30 weeks (240 hours total). The start date and weekly schedule will be arranged with the Hub director around academic responsibilities. Fall work focuses on preparation; spring work supports the initial client projects. Meetings and student activities will fit within assigned hours. This is a paid position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with client intake by collecting contact information, project needs, and availability for the director’s review.
- Maintain organized client and project records, including approved scopes, meeting notes, deliverables, and permissions.
- Schedule meetings, prepare agendas, and coordinate routine communication among clients, faculty, and student teams.
- Update the project dashboard, send milestone reminders, and flag delays, scope changes, or technical concerns for the director.
- Help collect participation data and client feedback and prepare brief program reports for the director.
- Support student officers and the faculty advisor with formation of the proposed registered student organization (RSO), meeting logistics, peer-learning clinics, and officer transitions.
- Organize project files and handoff records to preserve knowledge and prepare for future student teams.
QUALIFICATIONS:
- Be enrolled as a graduate student at St. Mary’s University throughout the appointment and meet University graduate assistant eligibility requirements.
- Possess strong organizational skills, attention to detail, and reliable follow-through on deadlines.
- Communicate clearly and work respectfully with clients, faculty, and students from varied backgrounds.
- Use spreadsheets, shared documents, calendars, and videoconferencing tools and be willing to learn approved project-management and AI tools.
- Protect confidential information, verify AI-assisted work, and complete Hub training on professional conduct and responsible technology use.
- Work independently and as part of a team, recognize when guidance is needed, and raise concerns promptly.
- Preferred: Relevant business coursework or experience in project coordination, customer service, or student organizations. Experience from employment, class projects, and community activities is welcome. RSO membership is optional for this position.
PHYSICAL DEMANDS:
- Work involves using a computer, maintaining records, and participating in meetings in person and online.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
St. Mary’s University is a Hispanic-Serving Institution and an Equal Opportunity Employer. The University is committed to furthering diversity, equity, and inclusion and encourages all qualified candidates apply.
