Classes

Talent Development for Managers

Developing talent requires a different mindset and skill set—but what’s the secret to long-term success? In this course, join instructor …

Developing Future Leaders as a Manager

Learn how to spot leadership potential, design development challenges, and help aspiring leaders grow their career while positioning them for …

Receiving and Implementing Feedback as a Production Worker

Feedback is essential for growth, especially in production roles where clear communication and continuous improvement are key. In this course, …

Conflict Resolution and Feedback Techniques for Production Shift Leaders

Shift leaders often face workplace conflicts and need to provide effective feedback to their teams. This course equips you with …

Leadership Case Studies: Employee Coaching

Through detailed, real-world case studies, this course outlines proven coaching techniques for common situations you’re likely to encounter as a …

Manager’s Guide to Building a Team Upskilling Plan with ChatGPT (No Code Required)

This course dives into the process of creating a team upskilling plan using AI tools, tailored for managers across all …

Receiving and Implementing Feedback as a Service Worker

Struggling to take feedback without feeling defensive? In this course, service leadership expert Afton Howard shows you how to turn …

Practical Performance Management Tips for Managers

Successful managers need to know how to set clear, measurable expectations, implement accountability tactics that drive autonomy, and address underperformance …

Practical Employee Coaching Tips for Managers

Coaching is a powerful leadership tool that helps managers build stronger, more engaged teams. In this course, learn practical coaching …